FAQ

Frequently Asked Questions

How fast do you ship?
Most in-stock orders are processed and shipped within 1–2 business days. Once your order ships, you’ll receive tracking information so you can follow your package.

What comes with my order?
Each listing shows exactly what is included with your purchase. Some items may include original boxes, dust bags, cards, or other accessories. Please review the product photos and description before purchasing.

Do you accept returns or refunds?
Please view our Refund Policy for complete information regarding returns, refunds, and eligibility.
→ You can make “Refund Policy” your custom link.

Can I cancel or change my order?
Please contact us as soon as possible after placing your order. Once an order has shipped, it cannot be changed or canceled.

Have a question before purchasing?
We’re happy to help! For questions about sizing, condition, what’s included, or anything else, contact us through our website!

Where is Nozuu Closet located?
Nozuu Closet is based in New Jersey, USA.